Request a Rep Contact Details FAQs Global Office Map

Get In Touch

For further information or to get in touch with Systagenix please fill out the details below:

Name*: Enquiry*:
Email*:
Tel no.:

Canada


Opening Hours:
Mon - Fri (09:00 - 18:00) Sat - Sun (Closed)
Address:
625 Cochrane Drive
Suite 803
Markham,
Ontario L3R 9R9
Canada    

Office: +1 866 462 1488
Customer Service: 1-877-216-0187
Fax: +1 905 513 1934
E-mail: customercareca@systagenix.com

Systagenix Global Headquarters


Gatwick

Opening Hours:
Mon - Fri (09:00 - 18:00) Sat - Sun (Closed)
Address:
2 City Place
Beehive Ring Road
Gatwick
West Sussex
RH6 0PA. UK

Office: +44 (0)1293 842000
Customer Service: +44 (0) 2030278716
Fax: +44 (0) 8450896024
E-Mail:customercareuk@systagenix.com

Systagenix Wound Healing Centre of Excellence


Gargrave
Opening Hours:
Mon - Fri (09:00 - 18:00) Sat - Sun (Closed)

Address:
Gargrave
Airebank Mills
Gargrave
North Yorkshire BD23 3RX

Office: +44 (0) 2030278716
Customer Service: +44 (0) 2030278716
Fax: +44 (0) 8450896024

E-Mail: Gargrave.reception@systagenix.com

United States


Opening Hours:
Mon - Fri (09:00 - 18:00) Sat - Sun (Closed)
Address:
400 Crown Colony
Suite 302
Quincy MA 02169
United States

Office: +1 617 774 5500
Customer Service: 18669783296
Fax: 18665235156
E-mail: customercareus@systagenix.com

Austria


Opening Hours:
Mon - Fri (09:00 - 18:00) Sat - Sun (Closed)
Address:
Modecenterstrasse 14
A 1030 Wien
Austria

Office: +43 (1) 798 65 65-40
Customer Service: 800204061
Fax: +43 (1) 798 65 65-65
E-mail: kundendienstat@systagenix.com

Benelux (Netherlands)


Opening Hours:
Mon - Fri (09:00 - 18:00) Sat - Sun (Closed)
Address:
Bijsterhuizen 25-27
6604 LM Wijchen,
Netherlands

Office: +31 (0) 800 029 20 29
Customer Service: +31 (0) 202061758
Fax: +31 (0) 8000227736
E-mail: klantenservicenl@systagenix.com

Germany


Opening Hours:
Mon - Fri (09:00 - 18:00) Sat - Sun (Closed)
Address:
Fluhafenstrasse 52a
22335 Hamburg
Germany

Office: +49 (0)40 8000 77 0 D4
Customer Service: +49 (0) 69945192093
Fax: +49 (0) 8005894315555
E-mail: kundendienstde@systagenix.com

France


Opening Hours:
Mon - Fri (09:00 - 18:00) Sat - Sun (Closed)
Address:
6 rue Jean-Pierre Timbaud
78180 Montigny Le Bretonneux
France

Office: +33 0139489565
Customer Service: +33 (0) 805540426
Fax: +33 (0) 170397672
Email:serviceclientsfr@systagenix.com

Middle-East


Opening Hours:
Mon - Fri (09:00 - 18:00) Sat - Sun (Closed)
Address:
6WA,
516 Dubai Airport Free Zone,
Dubai,
UAE

Office: +971 4 214 60 70
Customer Service: +44 (0) 2030278717
Fax: +971 4 214 6071
Email: ustomercareint@systagenix.com

Portugal


Opening Hours:
Mon - Fri (09:00 - 18:00) Sat - Sun (Closed)
Address:
Rua Rui Teles Palhinha,
Nº 6, Piso 1, Sala C
2740-278 
PORTO SALVO

Office: +35 1 210 996 227
Customer Service: +351 (0) 217616383
Fax: +351 (0) 800827630
E-mail:atendimentoaoclientept@systagenix.com

 

UK & Ireland


Opening Hours:
Mon - Fri (09:00 - 18:00) Sat - Sun (Closed)
Address:
2 City Place
Beehive Ring Road
Gatwick
West Sussex
RH6 0PA UK

Office: +44 (0) 2030278716
Customer Service: +44 (0) 2030278716
Fax: +44 (0) 8450896024
E-Mail 1: customercareuk@systagenix.com
E-Mail 2: customercareie@systagenix.com

Italy


Opening Hours:
Mon - Fri (09:00 - 17:00) Sat - Sun (Closed)
Address:
Brazil: 8007611693
FRCA: 1-877-280-4468
Via Riccardo
Gigante 4/5
00143, Rome
Italy

Office: 02 91483684
Customer Service: 02 91483684
Fax: 02 36006043
E-mail: servizioclienti@systagenix.com

Spain


Opening Hours:
Mon - Fri (09:00 - 18:00) Sat - Sun (Closed)
Address:
Avenida Sur del Aeropuerto de Barajas 38, Edificio 4, Planta Baja, Oficina B001, 28042 - Madrid

Office: +34 917481120
Customer Service: +34 (0) 91 27 57 179
Fax: +34 (0) 911829544
E-mail:servicioalclientees@systagenix.com

Switzerland


Opening Hours:
Mon - Fri (09:00 - 18:00) Sat - Sun (Closed)

Address:
Tafernstr.16
CH - 5405
Dattwil
Switzerland

Office: +41 56 418 50 60
Customer Service: +41 (0) 445118418
Fax: +41 (0) 800836511
Email: kundendienstch@systagenix.com


South Africa


Opening Hours:
Mon - Fri (09:00 - 18:00) Sat - Sun (Closed)
Address:
Unit F3 Building 1
Greenstone Hill Office Park
Emerald Boulevard
Greenstone Hill
Edenvale
Johannesburg 1609

Office Local: (0)860 968 637
Office Int.: +27 11 655 7087
Customer Service: 0800 214 733
Fax: +27 (0) 865259473
E-mail: customercaresa@systagenix.com

 

Brazil


Opening Hours:
Mon - Fri (09:00 - 18:00) Sat - Sun (Closed)
Address:
Av. Independência
5205 – Centro
Vinhedo
SP 13280-000

Office 1: +55 (19) 3826 3798
Office 2: +55 (19) 38363365.
Office 3: +55 (19) 8205 5756
Customer Service: 8007611693
Fax: +55 (0) 800 8922182
E-mail: atendimentoaoclientebr@systagenix.com
answer The New Packaging is part of the new re-brand for Systagenix; this will make choosing your wound care products even easier!

Customer Information: Change of packaging

Systagenix are proud to announce a bold new change of our product packaging.
The following Systagenix products will be affected by this change from the middle of November onwards:
TIELLE® (Classic, Max, Plus,)
ADAPTIC®
SILVERCEL® Non-Adherent
SILVERCEL®
PROMOGRAN®
PROMOGRAN PRISMA®

Note:
These changes will only affect the packaging; the products themselves will remain the same fantastic dressings they have always been.
Please see below for an example of the changes
answer All product attributes remain unchanged and so it will not be necessary to return old packaging. The product packaging change does not impact the Systagenix returns policy.
answer Yes. All Systagenix Advanced Woundcare Products that are undergoing packaging rebranding will also undergo the rebranding of their product pouches. This will be rolled out from early 2011 and fully completed within the year.
answer This is part of a wider change in Systagenix branding and is a part of our communications strategy. We have aimed to make the product name as clear as possible on the packaging to ensure supply and stock management is easier for you.
answer All product attributes remain unchanged and so it will not be necessary to return old packaging. Only the outer packaging is changing. What is inside is the same.
answer We do not envisage that there will be any supply problems as a result of the packaging change.
answer From November 15th 2010 onwards we will start supplying customers and wholesalers with product in new packaging. However there may be a period of time you are supplied product in old packaging from your wholesaler depending on their existing stock levels.
answer The graphics of the carton, the inner pouch, and instruction for use for the Advanced Wound Care product range. The products themselves, size, and registration will remain unchanged.

Systagenix Direct Offices

Should you require further information for your region, or contact details for Systagenix distributors pls contact our global headquarters on +44 203 027 8717 or email customercareint@systagenix.com

 
 
Let's Heal™ is the unique system developed by Systagenix which represents the world's first integrated wound healing system,
allowing the clinician to "test and treat" wounds at the point of care.
With a wealth of clinical and scientific evidence that is hard to match, and a team of professionals continuing to raise the standards of innovation and expertise, we are committed to developing wound care solutions to help wounds heal, fast.
Meet the Systagenix Leadership Team, Clinical Advisory Board, and Board of Directors
Systagenix sales and marketing teams provide support in over 100 countries worldwide. For dedicated wound healing education and services, contact Systagenix directly to make an appointment now.